FAQ

We provide an overnight shipping service but can only guarantee 2-4 days due to possible courier delays out of our control. If you order before 2pm your goodies will be shipped the same day!

Free shipping to NZ and AU over $99

Auckland Tracked Courier- $5 

NZ Standard Tracked Courier- $9.70

NZ Standard Tracked Courier Signature Required- $9.70 

Saturday Delivery- $25 

International- https://www.bodyfx.co.nz/policies/shipping-policy?shpxid=f047e6ec-fd59-4eaf-9d2b-d07ab66d3d04

Yes! Select the Local pickup option and pick up from 10 Collins Street, Morningside. Your order usually will be ready within 2 hours but wait for an email from us! 

We are open Wednesday-Saturday during winter months, 10am-5pm.

During winter we are open on Monday and Tuesday only for Local Pick up orders.

We always take time to prioritise sponsoring different events! Please fill out this form and send to shop@bodyfx.co.nz and we will get back to you about your request asap.

We try to remain in stock of all of our amazing products but sometimes we face inconveniences out of our control such as suppliers having no available stock. We restock our popular products often so in the meantime please sign up to be notified when your favourite products come back in stock so you don’t miss it.

When you sign up with BodyFX, each online and instore purchase provides you with points which lead to amazing rewards like free shipping, freebie items and discounts! If you sign up to our mailing list you will be the first to know about special deals, new items and events! 

Email shop@bodyfx.co.nz with your order number and request and we will get back to you asap and amend the issue asap.

Email shop@bodyfx.co.nz with your order number, issue with the order and any relevant photos of your order for damaged items. We will get back to you asap and rectify the issues as best as we can.

Great question! There are multiple ways to get a discount at BODYFX.
First, simply by signing up for our newsletter, you'll receive a 10% discount on your first order.
You can also earn discounts through our BODYFX Loyalty Program which offers different membership tiers: NEWBIE, ADVANCED MEMBER, and PRO MEMBER. Each tier allows you to earn points by engaging with us on social media, writing reviews, making purchases, and even celebrating your birthday. These points can then be redeemed for a variety of rewards like $8, $15, or $25 off coupons, as well as free shipping. If you refer a friend to BODYFX, both you and your friend receive a $10 off coupon.

And if you make it to the PRO MEMBER level, you'll receive exclusive perks like 20% off workshops and two free gifts throughout the year. For more details, you can visit our website or check out the 'Rewards' section in your BODYFX account.

Yes we do! Click "BOOK OUR ARTISTS" at the top of the page.

Yes, Click “BOOKING OUR ARTISTS” at the top of this page

Yes! We teach workshops in Auckland CLICK HERE for more info

We offere 1 on 1s in wellington, or you can organise a group workshop with Myrthe at $150 per hour. Email myrthe@bodyfx.co.nz for bookings.
Other than that, we are an Auckland based company with workshops held at our Morningside location. We no longer have a retail store in Wellington or any other NZ location.